Negotiation is at the heart of human interaction. Whatever forms it takes, verbally or nonverbally, consciously or unconsciously, people negotiate whenever they interact. How can one get an upper hand in negotiations with more subtle techniques which enable to observe keenly the ongoing overall situation? This three-day programme offers a set of negotiation strategies, models and tools, showing how to reach an agreement even in most difficult situations. These together will change the way you view and conduct virtually every negotiation
Analysing the context
The psychology of the counterpart
Strategic thinking and action
Basic technical concepts
Trust and credibility
Dealing with powerful counterparts
Exploring options. Creativity
Single Issue bargaining
Multiple issues bargaining
Dealing with major obstacles
Uncertainty, risk taking
Coping with threats
Dealing with difficult people
Dealing with tricky counterparts
The cultural dimension
The negotiation concept
Closing the deal
Assessing the quality of the agreement
Profiling your own negotiation style
Key points for personal effectiveness
“‘Veni Vidi Vici’ – ’ I came, I saw ,I conquered’. CERIS-ULB was a unique and unforgettable experience as I got lot of valuable lessons and insights. I wouldnt have been able to achieve my goals without passing through the school.”
Joseph Kwame Sarfo-Adu (Office Of The President, Republic Of Ghana)
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